Terms and Conditions
Terms of sale of goods in the online store talbergeu.com for individuals.
By publishing these Terms, Terra-Mag LLC, hereinafter referred to as the “Seller”, offers an unlimited number of individuals to enter into a contract for the sale of Goods (hereinafter referred to as the “Contract”) offered by the Seller for sale on the website talbergeu.com (hereinafter – Internet store) under the conditions outlined below.
The actions of the Buyer, aimed at the purchase of goods in the online store are unconditional and full acceptance of the terms of this Agreement (hereinafter – the “Acceptance of the Offer”):
1. Terms and definitions
1.1. “Seller” – LLC Terra-Mag. “Buyer” is a fully capable individual who has the intention to order or purchase, or ordering, purchasing or using goods exclusively for personal, family, home and other needs not related to the conduct of business activities.
1.2. “Product” – products presented for sale in the online store.
1.3. “Online Store” – an Internet site owned by the Seller, located on a server in St. Petersburg and having an Internet address talbergeu.com. The online store presents the products offered by the Seller to Buyers for processing orders, as well as the terms of payment and delivery of these Orders to Buyers.
1.4. “Site” talbergeu.com
1.5. “Order” is a duly executed Buyer’s request for delivery to the specified address of the list of Products selected on the Site.
1.6. “Personal Account” – the personal space of the Buyer on the Site, intended for the implementation of orders and management of personal data. Access to the Personal Cabinet have registered users of the Site.
2. General provisions
2.1. The Seller reserves the right to unilaterally amend these Terms and Conditions with their prior publication on the Site.
2.2. These Terms and Conditions take precedence over other documents published on the Site.
2.3. The buyer is responsible for the accuracy of the information provided during the ordering process.
2.4. The Seller is not responsible for the content and accuracy of the information provided by the Buyer when placing the Order.
2.5. By providing their personal data to the Seller, the Buyer agrees to process them, both using automation tools and without using automation tools, in particular collecting, storing, transferring to third parties and using the information by the Seller in order to fulfill obligations to the Buyer in accordance with this Agreement, as well as for the purpose of promoting by the Seller new goods and services and other purposes specified in this Agreement. If the Buyer does not want his personal data to be processed, he must contact the Seller’s Customer Service Department by email or by calling the website. In this case, all information received from the Buyer (including the email address and password) is deleted from the Seller’s client base.
2.6. The Seller processes the Buyer’s personal data:
2.6.1. for registration of the Buyer on the Site;
2.6.2. to fulfill its obligations to the Buyer;
2.6.3. for evaluation and analysis of the Site;
2.7. Seller has the right to send messages to the Buyer advertising information. If the Buyer does not wish to receive such messages from the Seller, he must change the corresponding settings in the Personal Account.
2.8. The Seller undertakes not to disclose information received from the Buyer. It is not considered a violation of the provision by the Seller of information to agents and third parties acting on the basis of an agreement with the Seller for the fulfillment of obligations to the Buyer.
2.9. It is not considered a violation of disclosure obligations in accordance with the reasonable and applicable requirements of the law.
2.10. The Seller has the right to use the technology “cookies” when providing the Buyer access to the Site. “Cookies” do not contain confidential information and are not transmitted to third parties.
2.11. When the Buyer accesses the Site, the Seller receives information about the Buyer’s ip-address. Seller agrees not to use this information to identify the Buyer.
2.12. The Seller is not responsible for information disseminated by the Buyer through the Site in a generally accessible form.
3. Ordering order in the online store
3.1. The buyer places an order in the online store.
3.2. When placing an order in the online store, the Buyer must provide true information about himself. Otherwise, the Seller is not responsible for late delivery.
4. Terms of purchase / sale of goods
4.1. The Seller undertakes to transfer the goods to the Buyer, and the Buyer undertakes to pay and accept the goods in accordance with these Terms.
5. Payment for the Goods
5.1. The price of the Order consists of the price of the Goods in the online store and the cost of delivery.
5.2. The buyer pays for the order in any way chosen in the online store.
Methods of payment for the Goods are indicated on the Site in the section “Methods of Payment”.
5.3. The price of the Goods is indicated on the website ru.talbergeu.com. The price of the Goods on the website can be changed unilaterally by the Seller. In this case, the price of the goods ordered by the buyer is not subject to change.
6. Delivery of the order
6.1. The total delivery time of the goods from the warehouse consists of the order processing time and the delivery time. The delivery time for the delivery method chosen by the Buyer is indicated on the Website in the “Delivery” section.
6.2. Delivery of Orders is carried out throughout the Russian Federation by any method chosen by the Buyer. Delivery methods are listed on the Website in the appropriate section “Delivery”.
6.3. The Seller will make every effort to comply with the delivery times indicated on the Website, however, for delays in delivery that have occurred for reasons beyond his control, the Seller is not liable.
6.4. The cost of delivery of each Order is calculated individually, based on its weight, region and method of delivery and / or form of payment, and is indicated at the last stage of placing the Order on the Website.
6.5. For courier delivery, the Goods are handed over to the Buyer or to the person specified as the Recipient. In the absence of the Buyer or the Recipient indicated by him at the place of delivery, the Goods are handed over to the person who presented the document confirming the placement or payment of the Order.
6.6. In order to avoid cases of fraud, as well as to fulfill the obligations assumed in clause 6.7., Upon courier delivery of a prepaid order, the delivery person has the right to request a document proving the identity of the Recipient, as well as indicate the type and number of the Recipient provided by the Recipient on the receipt for the Order. Seller guarantees confidentiality and protection of personal information of the Recipient.
6.7. When transferring the Goods, the Buyer must check its appearance and packaging, the quantity of Goods in the Order, completeness, range.
7. Procedure for returning goods
7.1. The buyer has the right to refuse the ordered goods at any time before receiving it, and after receiving – within 14 days.
7.2. Return of goods of good quality is possible if its presentation (packing, seals, labels), consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods (sales receipt or cash receipt) are preserved. An identification document is also required to return the goods.
7.3. When returning the goods of good quality, the Seller shall refund its cost no later than 10 days from the date of receipt of the goods and the Buyer’s written application.
7.4. Under the Goods of inadequate quality means the goods that are defective and can not ensure the performance of their functional qualities. Received goods must comply with the description on the site. The difference of design elements or design from those stated in the description on the website is not a malfunction or non-functionality of the Goods.
7.5. The appearance and completeness of the Goods, as well as the completeness of the entire Order must be checked by the Buyer / Recipient at the time of delivery of the Goods (except delivery by mail). In case of courier delivery of the Goods, the Buyer / Recipient puts his signature on the delivery receipt in the column: “I have accepted the order, the package is complete, the delivery services have been provided, I have no complaints about the quantity and appearance of the goods. I am acquainted with the conditions of returning the goods. ” After receiving the Order, claims to external defects of the Goods, its quantity, completeness and presentation are not accepted.
7.6. Due to the peculiarities of the remote method of sale, the replacement of the Goods can only be carried out by returning the Goods of inadequate quality and processing a new Order for the similar goods.
7.7. The Buyer has the right to refuse to perform the Contract, return the Goods of inadequate quality and demand the return of the sum of money paid for the Goods.
7.8. Requirements for the return of the amount of money paid for the Goods shall be satisfied within 10 days from the date of submission of the relevant requirement (Article 22 of the Law of the Russian Federation “On Protection of Consumer Rights”).
7.9. In case the Buyer refuses from the Goods of good quality, the cost of delivery of the Goods from the Buyer to the Seller shall not be returned to the Buyer.
7.10. The buyer has the right to refuse a prepaid order until it is received.
8. Responsibilities of the parties
8.1. Circumstances of force majeure.
If it is impossible for any of the parties to fully or partially fulfill their obligations under this contract, which was a consequence of the occurrence of force majeure circumstances, namely: fire, natural disasters, war, major accidents, adverse weather conditions, actions of state authorities, other circumstances independent of the parties , the date of execution is postponed in proportion to the time during which such circumstances and their consequences will be valid.
When the above circumstances occur, the party for whom the impossibility of performance of obligations has been created must immediately notify the other party and postpone the fulfillment of its obligations under this contract to the duration of the force majeure.
8.2. The parties make every effort to resolve any differences arising through negotiations. Otherwise, the contract may be terminated.
8.3. The Seller is not liable, cannot act as a defendant in a court of law and does not compensate for damages incurred by the Buyer due to the action or omission of third parties.
8.4. The Seller shall not be liable in the event of the Buyer’s wrong choice of characteristics or modification of the Goods ordered in the online store.
8.5. The Seller shall not be liable for payment of state duties in the event of the entry into force of the customs legislation when crossing cargoes of the border of the Russian Federation to the Buyer.
8.7. The Seller guarantees that the goods transferred to the Buyer are of good quality and are not used, and comply with the sanitary and hygienic standards adopted in the Russian Federation.
9. Validity of these Terms
9.1. These Terms and Conditions shall enter into force on the date they are published on the Website en.talbergeu.com
9.2. The recognition by the court of the invalidity of any provision of these Terms does not entail the invalidity of the remaining provisions.
10. Intellectual property
10.1. All textual information and graphics on the Site are the property of the Seller and / or its contractors.
11. Warranties and liability.
11.1. The Seller is not liable for damage caused to the Buyer due to improper use of the Products ordered on the Site.
11.1. The seller has the right to assign or otherwise transfer his rights and obligations arising from his relationship with the Buyer, by third parties.
12. The procedure for resolving disputes.
12.1. Disputes arising between the Parties in the process of execution of this Agreement are resolved during the negotiations by issuing a written claim with all documents confirming the requirement attached.
Legal address: 192029, St. Petersburg, Bolshoy Smolensky Avenue, 2, No.3N
Current Account 40702810036060012615
Branch No. 7806 of VTB 24 (PJSC)
OGRN (OGRNP) 1157847103358
POSTAL ADDRESS St. Petersburg, Bolshoy Smolensky Avenue, 2